Privacy Policy for Kodi App and Website

Effective Date: 9th June 2023

1. Data Controller

Jumuisha Limited, a company incorporated in Kenya, is the data controller responsible for the processing of your personal data collected through the Kodi App and website.

2. Personal Data We Collect

We collect and process the following categories of personal data:

• Landlords:
  • Name
  • Email address
  • Phone number
  • Property information
  • Bank account details for rent payments
  • Repair requests and communications with tenants
  • Rent payment history and reports
• Tenants:
  • Name
  • Email address
  • Phone number
  • Property address
  • Rent payment details
  • Complaints and issue submissions to landlords
  • Communications with landlords

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal bases:

• Performance of a contract: The processing of your personal data is necessary for the performance of the contract between you and us, as the app and website facilitate rent payment, property management, and communication between landlords and tenants.
• Legitimate interests: We may process your personal data based on our legitimate interests, such as ensuring the functionality, security, and improvement of Kodi, as well as for analytical purposes to enhance the user experience.
• Consent: In certain cases, we may rely on your explicit consent to process specific categories of personal data. If we do rely on consent, you will have the right to withdraw your consent at any time.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• Name
• To provide and maintain Kodi services
• To process rent payments and reconcile payment transactions
• To manage property repairs and address tenant complaints
• To communicate with landlords and tenants
• To generate reports on rent payments and property management
• To improve Kodi's functionality, security, and user experience
• To comply with legal obligations

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal data once it is no longer needed.

6. Data Sharing and Disclosures

We may share your personal data with the following recipients or categories of recipients:

• Landlords and tenants within Kodi for the purposes of communication and property management
• Third-party service providers who assist us in providing Kodi services, such as payment processors, hosting providers, and customer support services
• Legal and regulatory authorities, when required by applicable law or in response to a lawful request

We will ensure that any third parties with whom we share your personal data provide sufficient guarantees to protect your privacy and comply with applicable data protection laws.

7. International Data Transfers

As a company incorporated in Kenya, your personal data may be transferred to and processed in countries outside the territory of the Kenyan Government that may not provide the same level of data protection as your home jurisdiction. We will take appropriate measures to ensure that any such international transfers comply with applicable data protection laws, such as using standard contractual clauses approved by the Kenyan Government or relying on the recipients' Privacy Shield certification (where applicable).

8. Your Rights

As a data subject under the Kenya Data Protection Act(2019), you have certain rights regarding the personal data we hold about you. These rights include:

• Right to access: You have the right to request access to the personal data we hold about you.
• Right to rectification: You may request the correction or update of any inaccurate or incomplete personal data.
• Right to erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
• Right to restrict processing: You have the right to request the restriction of the processing of your personal data under certain circumstances.
• Right to data portability: You may request to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit those data to another data controller.
• Right to object: You have the right to object to the processing of your personal data, based on your particular situation, unless we have compelling legitimate grounds to continue the processing.
• Right to withdraw consent: If we rely on your consent as the legal basis for processing your personal data, you have the right to withdraw that consent at any time.

To exercise your rights or if you have any questions or concerns regarding your personal data, please contact us using the contact details provided in Section 10 of this Privacy Policy.

9. Data Security

We are committed to ensuring the security of your personal data. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Jumuisha Limited
Address: Milimani Business Park, Milimani Road, Nairobi
Email: info@jumuisha.com
Phone: +254 740 313 529

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. We encourage you to periodically review this Privacy Policy for any updates. The effective date of the latest version will be indicated at the top of the Privacy Policy. By using the Kodi App and website, you acknowledge that you have read and understood this Privacy Policy, including how and why we process your personal data.